I had a true old-fashioned Texas experience yesterday. I had my roof inspected for hail damage. The roofer and I had a lengthy talk about what had to be done, how it would be done, the estimated cost, and the process of submitting a claim to my insurance company. We agreed if the insurance company approves the claim the roofer will take care of the repairs. We shook hands. My handshake meant I won’t run around seeking to find someone else who will do the work cheaper. I trust the roofer to do the job correctly (I did do my research before he visited). I know he trusted me to follow through on my promise to use his company. That’s old school, a handshake and the trust that goes with it. It would be nice if more of it happened.