It was supposed to be a normal morning. Then my MacBook decided to declare war. I brought caffeine, ego, and ChatGPT to the fight—and still lost. Until Heather showed up.
Today it’s Ray versus the Computer. The computer was kicking my butt up and down the street. I know it’s a guy thing. I figured I’m smarter than the computer and I’d figure out it’s nasty designs to drive me mad. After an hour or so I had a flash, I might be doing more harm than good. Maybe there’s someone smarter than me. I tried ChatGPT. ChatGPT was patient with me, but I became impatient with ChatGPT, I needed action and I needed it now. I normally take my blood pressure in the morning. I passed it up. I didn’t want to know what it was. I text a friend. My friend worked with me and gave me the following advice, Take it to the Apple store. I went online to make an appointment with genius bar. I must have gone to the wrong page, Apple gave me two options: chat or call. I called. Sixty seconds later I was speaking with Edie. She calmed me down and worked with me. We made no progress. My mind is was dealing cards and I wasn’t getting a winning hand. Edie finally said, “Ray, I’ve got to pass you on up a level. Good luck.” Ten seconds later I was speaking with Heather. I can see why Heather is at the next level. Twenty minutes later my laptop was humming like it had a heart transplant. I still think I’ll wait until tomorrow to take my blood pressure.
💡 Points to Ponder:
- How do you typically respond when technology outsmarts you—rage, retreat, or recruit help? (And be honest… does your blood pressure thank you?)
- What does this say about pride—especially the kind that tells us we should be able to fix it ourselves? (Spoiler alert: That pride’s probably not Bluetooth compatible.)
- Who are the “Heathers” in your life—the calm, capable problem-solvers who show up when you’re spinning out? (You might want to send them flowers… or at least a thank-you text.)